Refund Policy

This policy applies to purchases of InvoiceFlow, operated by LEPETUKHA KYRYLO.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including the $9 introductory week and your first monthly charge.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or contact our support team through your account and we will arrange it with Paddle for you.

What happens next

• Approved refunds are returned to the original payment method.
• Your bank or card issuer typically takes 3–10 business days to show the money back in your account.
• Refunding a subscription also cancels it, so you will not be billed again. You can export your documents and data before access ends.

Cancelling instead of refunding

You can cancel at any time from the Billing page in your account. Cancelling stops future renewals and you keep access until the end of the period you have already paid for.

Renewals after the guarantee period

Outside the 30-day window we consider refund requests case by case — for example, an unintended renewal or a technical problem we could not resolve. Get in touch and we will look at it fairly.

Contact

LEPETUKHA KYRYLO, trading as InvoiceFlow. See also our Terms & Conditions and Privacy Notice.